It seemed like the new phone experience as a receptionist is making a good progress. One beautiful noon while I was sitting down waiting for my time to start work; my boss surprisingly patted me on my back saying that I did a great work and he wanted me to keep doing it. From then and now, he calls me to cover the phone calls for them when ever they are not going to be in the office.
November 19, 2010, he again asked me to come in and take care of the phone calls while they were all out. I took it even though I know I'm not a phone type person. I do not always like talking on phones in general. However, I thought it was a good opportunity for me to get used to it. Surprisingly, I had a few callers who hanged up on me. I was stunned to death because I thought I was there for them and that I needed their courtesy and patient as well. They did not even allow me to explain myself to them and why this strange me was taking their phone calls.
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