Friday, December 3, 2010

Receptionist?!

November 12, 2010, was the active day ever at my work. My boss called me to come in and covered the phone calls for them because the staff was out for a job training for the entire day. He pointed out that the Center was now in my full responsibility and that I should enjoy it.  In my complete responsibility! Yes, I was quite eager to challenge myself. I woke up early in the morning with a big smile on face. I was very happy to test out being my own boss that day, so I enjoyed the rest of the day.

However,  not only to mention that I was very pretty busy since I was the only one  who was there to run the Center; but also that the phone work experience was challenging.  First I was running back and fourth between the phone and students.  I was taking the phone calls while going back to the classroom for translation. My new reception experience was going smoothly until I received a call from a caller who wanted to be transferred to my boss' voice mail so that she could leave a message for him. Did I do it correctly? I do not think so because the caller was still on the regular line when I returned to it!

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